Details

    • Type: Bug Bug
    • Status: Closed
    • Priority: Major Major
    • Resolution: Fixed
    • Labels:
      None
    • Environment:

      Forum Bridge at java.net

      Description

      Forum bridge is now working ! Thank you !

      Can you fix the subject lines so they are not truncated? Otherwise, can you repeat the subject line in the text body?

      As it is now, messages aren't well threaded so, it would be best if the whole subject were pasted into the Subject.

      Otherwise, since users put important information into the subject, it frequently requires reviewing the original Forum post, to determine the exact nature of the post. Repeating the subject would improve this interface.

        Activity

        Hide
        marina vatkina added a comment -

        This is quite critical because with subject truncation, it's not possible in most cases to understand the question - see e.g. http://forums.java.net/node/732833

        Show
        marina vatkina added a comment - This is quite critical because with subject truncation, it's not possible in most cases to understand the question - see e.g. http://forums.java.net/node/732833
        Hide
        bevanson added a comment -

        Are you saying the subject is truncated when a list post is sent to the forums, or when a forum entry is posted to the list? I'm not aware of any truncation on the forum side, but if you let me know where you are seeing it, I'll see if I can track it down.

        Show
        bevanson added a comment - Are you saying the subject is truncated when a list post is sent to the forums, or when a forum entry is posted to the list? I'm not aware of any truncation on the forum side, but if you let me know where you are seeing it, I'll see if I can track it down.
        Hide
        Ed Bratt added a comment -

        In the GlassFish project, You may look at this exchange/thread:
        http://java.net/projects/glassfish/lists/users/archive/2011-03/thread/17

        Look for Subject: "Modifying the Glassfish Admin Console login page in V2.1.1"
        You'll see the subject of the first reply is truncated to: "Re: Modifying the Glassfish Admin", the second reply is truncated to: "Re: Modifying the Glassfish".
        (Links to each message, in order, are:
        http://java.net/projects/glassfish/lists/users/archive/2011-03/message/446
        http://java.net/projects/glassfish/lists/users/archive/2011-03/message/447
        http://java.net/projects/glassfish/lists/users/archive/2011-03/message/448
        )
        Since all these messages are sent from the Forum, perhaps it is the Forum, and not the bridge that is causing this. In any case, it can be challenging to rethread these back together.

        If you look at this thread, you can see that, the original message came from the Fourm (Complete Subject: "Browser shows HTML Code ,unable to render Error Page"), the first response, came from a list subscriber (complete subject), then the followup from the Forum and has the subject truncated ("Re: Re: Browser shows HTML").
        Direct links to the messages, in order are:
        http://java.net/projects/glassfish/lists/users/archive/2011-03/message/465
        http://java.net/projects/glassfish/lists/users/archive/2011-03/message/496
        http://java.net/projects/glassfish/lists/users/archive/2011-03/message/534

        Hope this helps you determine where this change is occuring.

        Show
        Ed Bratt added a comment - In the GlassFish project, You may look at this exchange/thread: http://java.net/projects/glassfish/lists/users/archive/2011-03/thread/17 Look for Subject: "Modifying the Glassfish Admin Console login page in V2.1.1" You'll see the subject of the first reply is truncated to: "Re: Modifying the Glassfish Admin", the second reply is truncated to: "Re: Modifying the Glassfish". (Links to each message, in order, are: http://java.net/projects/glassfish/lists/users/archive/2011-03/message/446 http://java.net/projects/glassfish/lists/users/archive/2011-03/message/447 http://java.net/projects/glassfish/lists/users/archive/2011-03/message/448 ) Since all these messages are sent from the Forum, perhaps it is the Forum, and not the bridge that is causing this. In any case, it can be challenging to rethread these back together. If you look at this thread, you can see that, the original message came from the Fourm (Complete Subject: "Browser shows HTML Code ,unable to render Error Page"), the first response, came from a list subscriber (complete subject), then the followup from the Forum and has the subject truncated ("Re: Re: Browser shows HTML"). Direct links to the messages, in order are: http://java.net/projects/glassfish/lists/users/archive/2011-03/message/465 http://java.net/projects/glassfish/lists/users/archive/2011-03/message/496 http://java.net/projects/glassfish/lists/users/archive/2011-03/message/534 Hope this helps you determine where this change is occuring.
        Hide
        bevanson added a comment -

        It looks like we had the subject line being truncated at 29 utf8 characters. I increased that to 59, which should cover the subject lines now.

        Show
        bevanson added a comment - It looks like we had the subject line being truncated at 29 utf8 characters. I increased that to 59, which should cover the subject lines now.
        Hide
        Ed Bratt added a comment -

        Thanks for the update. Should we see changes immediately? Or, will this change roll out sometime in the future?

        Show
        Ed Bratt added a comment - Thanks for the update. Should we see changes immediately? Or, will this change roll out sometime in the future?
        Hide
        bevanson added a comment -

        It won't take effect on previous emails that went out, but all future emails will have the new length.

        Show
        bevanson added a comment - It won't take effect on previous emails that went out, but all future emails will have the new length.
        Hide
        Ed Bratt added a comment -

        ok. thanks. (Never would have occurred to me that it would somehow retroactively fix old messages, but thanks for the confirmation)

        Show
        Ed Bratt added a comment - ok. thanks. (Never would have occurred to me that it would somehow retroactively fix old messages, but thanks for the confirmation)

          People

          • Assignee:
            bevanson
            Reporter:
            Ed Bratt
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            Dates

            • Created:
              Updated:
              Resolved: