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Trouble shooting with IRM Wrapper 11g

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Replies: 3 - Last Post: October 01, 2013 14:27
by: PRince_SOT
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Posted: January 06, 2012 13:03 by aruna.vennapusa
Hi Everyone,

I have installed IRM Wrapper 1.5.0. When i am wrapping a file, The contexts are not displayed for a user and some error message is displayng.

java.class.path: E:\Aruna\IRM\wrapper
wrapper.jar
user.home: C:\Documents and Settings\ARUNA
java.home: C:\Program Files\Java\jre6
javax.net.ssl.trustStore: null
os.name: Windows XP
os.arch: x86
os.version: 5.1
Peeked C:\Documents and Settings\ARUNA\Desktop\Daily_Check_up.txt [sealable: true, sealed: false, name: Daily_Check_up, txt, irm]
Listing classifications on http://irm.sewinfra.com:16100/irm_desktop ...
javax.xml.ws.soap.SOAPFaultException: IRM-01067: An unexpected error has occurred. If this exception does not include details of the cause, then examine the diagnostic logs for more details.javax.xml.ws.soap.SOAPFaultException: IRM-01067: An unexpected error has occurred. If this exception does not include details of the cause, then examine the diagnostic logs for more details. at com.sun.xml.internal.ws.fault.SOAP11Fault.getProtocolException(Unknown Source)
at com.sun.xml.internal.ws.fault.SOAPFaultBuilder.createException(Unknown Source)
at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(Unknown Source)
at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(Unknown Source)
at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(Unknown Source)
at $Proxy35.listClassifications(Unknown Source)
at oracle.irm.wrapper._11g.IRMService11g.initializeDesktopServices(IRMService11g.java:661)
at oracle.irm.wrapper._11g.IRMService11g.getContexts(IRMService11g.java:326)
at oracle.irm.wrapper.Wrapper.prepareToWrapFile(Wrapper.java:66)
at oracle.irm.wrapper.Wrapper.processFile(Wrapper.java:204)
at oracle.irm.wrapper.WrapperApp.main(WrapperApp.java:20)


Please provide me suggestions to solve this issue.

Thanks,

Posted: January 06, 2012 13:04 by aruna.vennapusa
Hi

In server logs i am not seeing any errors.

IRM_Server1.log
************************************************
<Jan 6, 2012 2:33:26 PM IST> <Info> <Health> <irm.sewinfra.com> <IRM_server1> <weblogic.GCMonitor> <<anonymous>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-0000000000000012> <1325840606955> <BEA-310002> <38% of the total memory in the server is free>
####<Jan 6, 2012 2:42:26 PM IST> <Info> <Health> <irm.sewinfra.com> <IRM_server1> <weblogic.GCMonitor> <<anonymous>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-0000000000000012> <1325841146951> <BEA-310002> <24% of the total memory in the server is free>
####<Jan 6, 2012 2:44:42 PM IST> <Info> <Common> <irm.sewinfra.com> <IRM_server1> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <pratap.manyam> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-00000000000074ee> <1325841282649> <BEA-000628> <Created "1" resources for pool "OracleIRM", out of which "1" are available and "0" are unavailable.>
####<Jan 6, 2012 2:44:46 PM IST> <Info> <JDBC> <irm.sewinfra.com> <IRM_server1> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-00000000000074f0> <1325841286998> <BEA-001128> <Connection for pool "OracleIRM" closed.>
####<Jan 6, 2012 2:49:28 PM IST> <Info> <Health> <irm.sewinfra.com> <IRM_server1> <weblogic.GCMonitor> <<anonymous>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-0000000000000012> <1325841568179> <BEA-310002> <13% of the total memory in the server is free>
####<Jan 6, 2012 2:51:28 PM IST> <Info> <Health> <irm.sewinfra.com> <IRM_server1> <weblogic.GCMonitor> <<anonymous>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-0000000000000012> <1325841688180> <BEA-310002> <37% of the total memory in the server is free>
####<Jan 6, 2012 3:00:28 PM IST> <Info> <Health> <irm.sewinfra.com> <IRM_server1> <weblogic.GCMonitor> <<anonymous>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-0000000000000012> <1325842228179> <BEA-310002> <26% of the total memory in the server is free>
####<Jan 6, 2012 3:09:28 PM IST> <Info> <Health> <irm.sewinfra.com> <IRM_server1> <weblogic.GCMonitor> <<anonymous>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-0000000000000012> <1325842768174> <BEA-310002> <12% of the total memory in the server is free>
####<Jan 6, 2012 3:12:28 PM IST> <Info> <Health> <irm.sewinfra.com> <IRM_server1> <weblogic.GCMonitor> <<anonymous>> <9c2f3c1ee0314a8c:7e137053:1347a57fa90:-8000-0000000000000012> <1325842948175> <BEA-310002> <35% of the total memory in the server is free>
************************************************************

Wrap.properties
************************************************************
oracle.irm.wrapper.irm_server=http://irm.sewinfra.com:16100
oracle.irm.wrapper.username=aruna.vennapusa
oracle.irm.wrapper.require_unrestricted_export=1
oracle.irm.wrapper.use_sealed_extensions=0
oracle.irm.wrapper.select_unsealed_extension=1
oracle.irm.wrapper.verbose=0
************************************************************

IRM is installed in Linux server. I am accessing from Windows xp system.

IRM host is irm.sewinfra.com and port is 16100.


Thanks,
Aruna
Posted: January 06, 2012 13:32 by Martin Lambert
Hi Aruna:

Some diagnostic questions and things to try:

1. Do you have any intervening proxy between your client and server?

2. From your WinXP client try browsing to http://irm.sewinfra.com:16100/irm_sealing/licenses or http://irm.sewinfra.com:16100/irm_sealing/classifications. What response do you get? These pages should challenge for authentication (login using aruna.vennapusa) and show you your licenses and the classifications for which you have sealing rights.

Regards,

Martin

Posted: October 01, 2013 14:27 by PRince_SOT
Hello!

Maybe it's too late, but i have same problem (javax.xml.ws.soap.SOAPFaultException: IRM-01067) as described above. http://10.29.6.10:8080/irm_sealing/licenses "says" next:

<core:LicenseCollection xmlns:content="http://xmlns.oracle.com/irm/content" xmlns:classifications="http://xmlns.oracle.com/irm/classifications" xmlns:system="http://xmlns.oracle.com/irm/system" xmlns:ns9="http://xmlns.oracle.com/irm/content/wsdl" xmlns:rights="http://xmlns.oracle.com/irm/rights" xmlns:core="http://xmlns.oracle.com/irm/core" xmlns:ns10="http://xmlns.oracle.com/irm/rights/wsdl" xmlns:ns7="http://xmlns.oracle.com/irm/core/wsdl" xmlns:ns11="http://xmlns.oracle.com/irm/system/wsdl" xmlns:ns8="http://xmlns.oracle.com/irm/classifications/wsdl"/>

but exception is taking place. What i am doing wrong?
Replies: 3 - Last Post: October 01, 2013 14:27
by: PRince_SOT
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